ETIQUETTES OF DIGITAL COMMUNICATION

People rely on body language and tone to grasp the real meaning of messages. Without these cues we misunderstand each other more quickly, argue more, and walk away faster from relationships. In real life, we smile, nod and make eye contact to show we listen and care. Post Pandemic, in the virtual world, where most businesses are conducted, it’s even harder to communicate.                           

ABOUT THE PROGRAM

An immersive program on Digital body language is your solution if you want to build closer relationships with colleagues and clients. Participants will learn laws that foster connection and helps them navigate a world of video meetings, conference calls, emails, texts and chats, no matter the distance. Hands on exercises and practical demonstrations will be shared to enhance the application of the knowledge gained during the session.

LEARNING OUTCOMES

• Learn the digital body language toolkit.
• Learn techniques to close the empathy gap between you and your team.
• Learn why it’s important to always assume the best interest in others.
• Learn how to carefully craft your responses, communicate your feelings and negotiate delicate power dynamics.
• Learn how to become an extraordinary communicator.